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A resident in the Lancaster area received an email stating the following: ‘Welcome, our records show that you are not up to date with your current vehicle tax. This is your last reminder from us. Your vehicle is not permitted to legally be on the road. Renew your vehicle tax now. You must fill out the form below to be up to standard with the DVLA.’ The email invites you to click to ‘start now’.

This is a scam. The only place to access official information on DVLA and its services is GOV.UK. The agency will never ask for bank details by email and will never send text messages about vehicle tax refunds.

Vehicle owners are also reminded to be aware of copycat websites or scam websites that advertise vehicle taxing services. Always check you are on the genuine ‘.gov.uk’ website before providing any personal or banking information.

Scam emails can be reported via report@phishing.gov.uk. Suspicious text messages can be forwarded to 7726.

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