Training

Establish professionalism and confidence while removing the hesitation, misgivings, or fears that might be associated with selling or communicating over the telephone. This powerful telephone skills training course will turn your telephone into an appointment-making machine and will enable your first contact with clients to be far more successful.

Social media training to grow your online network through promoting your brand, goods, and services to potential clients through engaging content for social media channels: Twitter, LinkedIn, and Facebook. Learn what content is best for your services and what content works best on each platform. This social media training course is packed with useful information to transform the way you interact online.

This course is designed to provide foundational knowledge and practical skills in contracts and contract management, tailored for individuals entering the field of procurement or enhancing their contract management capabilities.

Sales training to maximise sales calls and connections through a greater understanding of commonly shared traits across potential client personality types. Identify your potential buyer's buying style and gain a greater chance of reaching them by instantly customising your sales presentation accordingly whether face to face, by phone, or email.

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telesales skills training course. Make the most of your costly sales leads and enquiries by providing your team with telephone sales skills that build confidence and improve the customer experience of your organisation.

Enhance your procurement approach, with our Introduction to Supplier Relationship Management course is specifically designed for  procurement professionals looking to build effective and lasting relationships with suppliers.

This course is designed for junior procurement professionals and those new to the field. Participants will explore the concept and importance of category management in optimizing procurement processes and strategically managing spend. The course covers techniques for segmenting and analyzing spend categories, developing effective category management plans, and utilizing tools like the Kraljic Matrix. Through best practices and real-world case studies, learners will gain insights into aligning category strategies with organizational goals, ensuring measurable results and enhanced procurement efficiency. Join us to elevate your procurement skills and drive value through strategic category management!

This half-day difficult conversations training will develop communication skills to turn difficult conversations into positive outcomes such as staff members taking responsibility for their areas for improvement, motivation, and implementation of agreed actions, and engaging well with their job and colleagues.

Specialist Media Training For Business Owners, Directors, Senior Managers, and Marketining Leads Our specially- selected trainers are industry leaders in all aspects of public relations, as well as the media, training, and stakeholder engagement.