Training

An introduction course providing candidates with fundamental skills and knowledge to prepare and process a system of classifying their parts for both import and export. It is fully supported with user friendly and up-to-date notes (including practical experience on classifying products using the UK Global Tariff) to ensure the skills learned can be used effectively back in the workplace.

This course is designed to provide foundational knowledge and practical skills in contracts and contract management, tailored for individuals entering the field of procurement or enhancing their contract management capabilities.

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telesales skills training course. Make the most of your costly sales leads and enquiries by providing your team with telephone sales skills that build confidence and improve the customer experience of your organisation.

Sales training to maximise sales calls and connections through a greater understanding of commonly shared traits across potential client personality types. Identify your potential buyer's buying style and gain a greater chance of reaching them by instantly customising your sales presentation accordingly whether face to face, by phone, or email.

This introduction course is aimed at those involved in the importing of goods. The course will cover import documentation and procedures, commercial considerations, the importance of your purchase order, calculating VAT and duty, and how to reduce import customs clearance delays. Incoterms® and their impact on importing will be shown, along with an introduction to duty regimes to help importers.

An introduction to Incoterms® and their importance to international trade. Understand the history and purpose of Incoterms®, how they are used, the practical issues to be considered, and sources of additional help and information. Commercial matters will also be discussed including the impact of Incoterms® on costs and profitability. The definition of each Incoterm® will be covered as well as practical topics such why EXW is not suitable for international trade. An understanding of Incoterms® is fundamental to international trade.