Training

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30 June

Level 2 Health and Safety

09:00 - 17:00

The Level 2 Health and Safety course has been developed to give you a better understanding of health and safety in the workplace. We will discuss potential hazards that you may face, how to assess potential risks and the best way to deal with hazards. If you want to make sure that your employees are up to scratch with the latest health and safety procedures, this is the perfect course for you.

1 July

Managing Conflict Effectively

13:30 - 16:30

Conflict management training course to meet the challenges of complex personalities in your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this half-day course, conflict can be managed effectively and greatly reduce the risk of the negative impact that conflict can bring.

1 July

Managing Better: Using Emotional Intelligence

09:30 - 12:30

Identify, use, understand, and manage emotions in a positive way for staff and managers of all levels to relieve stress, communicate effectively, empathise with their team, overcome challenges, and defuse conflict on this Emotional Intelligence training course. Better understand yourself and your staff with increased self-awareness and reaction skills and assess and deal with others’ emotions more effectively.

2 July

Directors Liabilities and Responsibilities – Part 1

09:30 - 12:30

So you’re a director. That gives you good benefits with limited personal liabilities, right? Wrong! This course will provide you with an understanding of exactly what is expected of a director and how, by doing the right things, you can minimise your chances of being disqualified, personally fined or even imprisoned.

2 July

Directors Liabilities and Responsibilities – Part 2

13:30 - 16:30

6-8 July

First Aid At Work Training Course – 3 Days

The comprehensive 3-day Level 3 First Aid at Work (FAW) qualification is essential for designated first aiders in medium to high-risk workplaces or those with larger workforces. This course meets HSE expectations and equips participants with the skills and confidence to respond effectively to a range of workplace emergencies. This course is the most comprehensive first aid course in the UK.

7 July

Mental Health in the Workplace

09:00 - 17:00

Although many factors contribute to poor mental health, a workplace that empowers employees to manage their own wellbeing and equips managers to create supportive conditions is essential in minimising its impact on the organisation.

7-8 July

Mental Health and Well-being in the Workplace

Create a healthier, happier, and more productive workplace.

8 July

Exceptional Customer Service Skills

09:30 - 12:30

Customer service training course to enable delegates to think differently about reactions to different customers while providing a "selfish" approach to customer service which is good for everyone involved: the service staff, the manager, the company, and most importantly the customer. Revolutionize your customer service approach and take your customer service skills to a higher level of productivity and efficiency.

8 July

Body Language Communication Skills

13:30 - 16:30

Non verbal communication skills course to pro-actively use for an advantage in fostering connections and better communication to clients and colleagues in the workplace and in social settings. Whether conducting appraisals or selling to customers, we all subconsciously use & read body language, this nonverbal communication skills course has been created to enable delegates to “listen” to other people’s signals and make the most of our own non verbal communication signals