Training

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6 March

Train The Trainer Course : Developing Staff

10:00 - 16:30

Train your team in policy, procedure, on-boarding, sales, management, or nearly any other skill/topic by taking this train the trainer course to identify training needs, develop learning objectives, and then designing and delivering a finished programme accordingly. This course provides essential skills needed to be an effective trainer or learning development specialist for your organisation.

11 March

Change Management

10:00 - 16:30

Build the ability to successfully carry out enduring change with relatively little resistance to it, Understand how to generate change but ensure people affected by the change are also comfortable and fully supported. Discover how to communicate that change is the effect of a request and then support its participants.

13 March

Introduction to Leading a Procurement Team

10:00 - 16:30

leading within procurement is essential for driving organisational success and fostering a high-performing team. This involves understanding core principles that shape how procurement functions and impacts the overall business. By mastering these fundamentals, procurement leaders can inspire their teams and drive success in a complex and ever-changing landscape.

14 March

Dynamic Leadership Skills For Managers

09:30 - 12:30

Leadership skills course to transform great managers into inspiring leaders in business, achieving greater buy-in from staff while developing/mentoring others into higher, more effective management roles. Develop leadership skills far beyond that of directing people, events, and tasks traffic and instill inspiration in the team as a genuine leader.

19 March

Powerful Negotiation Skills : Achieving Win-Win Outcomes

09:30 - 12:30

Negotiation skills training course to create value for your organisation or department through negotiation skills that secure the most optimal agreements for your company. Negotiating a "win-win" outcome for both sides is genuinely an art and both a valuable and powerful skill that business professionals and sales teams can learn on this technique-packed negotiation training course

19 March

Exceptional Customer Service Skills

09:00 - 12:00

Customer service training course to enable delegates to think differently about reactions to different customers while providing a "selfish" approach to customer service which is good for everyone involved: the service staff, the manager, the company, and most importantly the customer. Revolutionize your customer service approach and take your customer service skills to a higher level of productivity and efficiency.

19 March

Excel Level 3: Power Users

09:30 - 16:00

Use the true “power” features and functions to solve complex problems while turning raw date into clear usable information that supports measurable initiatives by working with large worksheets, using logical and date functions ‘nesting’ functions advanced formatting features, styles, auto-format, format painter, sparklines, conditional formatting and data bars, working with data lists and tables, (Sorting, Filtering, Sub-Totals) and using charts in Excel. After this course, you will truly be a "Power" user!

20 March

Intermediate Courses-Social Value and ESG in Procurement

10:00 - 16:30

Unlock the potential of your procurement strategies with our comprehensive course on Social Value and ESG (Environmental, Social, and Governance). This course delves into the critical concepts of social value and ESG criteria, equipping you with practical strategies to integrate these elements into your procurement processes.

21 March

Managing Conflict Effectively

13:30 - 16:30

Conflict management training course to meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this half-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring.

21 March

Emotional Intelligence for Business

09:30 - 12:30

Identify, use, understand, and manage emotions in a positive way for staff and managers of all levels to relieve stress, communicate effectively, empathise with their team, overcome challenges, and defuse conflict on this Emotional Intelligence training course. Better understand yourself and your staff with increased self-awareness and reaction skills and assess and deal with others’ emotions more effectively.

Training

Train The Trainer Course : Developing Staff

Change Management

Introduction to Leading a Procurement Team

Dynamic Leadership Skills For Managers

Powerful Negotiation Skills : Achieving Win-Win Outcomes

Exceptional Customer Service Skills

Excel Level 3: Power Users

Intermediate Courses-Social Value and ESG in Procurement

Managing Conflict Effectively

Emotional Intelligence for Business

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