Training

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telesales skills training course. Make the most of your costly sales leads and enquiries by providing your team with telephone sales skills that build confidence and improve the customer experience of your organisation.

Social Media analytics training course to learn how to access and dig into every last bit of data available from your 'X', Facebook and LinkedIn channels and significantly improve your marketing by proving what works and why. Measure, optimize, and improve through methods & custom monthly reports learned on this course.

Go beyond the basics of Excel 2016 with this intermediate training course. Delegates will be taken from the introductory basics to making more of the productive and effective features of Excel 365 Software like using formulas, features like making charts, and auto-complete (autofill) functions to save time. Managing data and processing department information will ascend to a whole new level.

The comprehensive 3-day Level 3 First Aid at Work (FAW) qualification is essential for designated first aiders in medium to high-risk workplaces or those with larger workforces. This course meets HSE expectations and equips participants with the skills and confidence to respond effectively to a range of workplace emergencies. This course is the most comprehensive first aid course in the UK.

This Emergency First Aid at Work course is a one-day training program designed to equip individuals with the essential knowledge and skills to respond effectively to medical emergencies in the workplace. This first aid course is ideal for smaller workplaces presenting few health & safety risks with candidates learning Basic Emergency Aid in accordance with the syllabus of subjects taught as set out in the First Aid at Work Regulations 1981 – Approved Code of Practice 2009. After successful completion of the course and assessment, an attendance certificate is issued qualifying them to work in industry as an Emergency First Aider for a period of three years.

PowerPoint is a versatile tool that enables you to turn ideas into engaging visual stories. As a beginner, you’ll learn how to create clear and professional slides to support your message. No experience is needed; this course will show you how to use PowerPoint’s features to make your presentations look polished and effective. This introductory session is ideal for those with little or no experience in PowerPoint. You’ll learn the essentials, from opening the program and adding slides, to inserting images and formatting text. By the end of the day, you’ll be able to build a simple presentation from scratch and deliver it confidently.

This Fire Marshal Training course equips individuals with the knowledge and skills to prevent fires, identify risks, and respond effectively in emergencies. The course covers fire safety regulations, preventative measures, and emergency response protocols, enabling participants to understand their role as a fire marshal and contribute to a safer workplace

This course gives an increased knowledge and understanding of the reasons for safe manual handling procedures, Regulations and Legislation, the need for Manual Handling risk assessments and how they relate to improving health & safety. It also identifies the principles, types of equipment and testing associated with manual handing safety to ensure the safety of staff and clients alike and shows how these safe manual handling principles can be put into everyday practice. Students will be able to apply safe manual handling principles to enhance their every day working practice.

The Level 2 Health and Safety course has been developed to give you a better understanding of health and safety in the workplace. We will discuss potential hazards that you may face, how to assess potential risks and the best way to deal with hazards. If you want to make sure that your employees are up to scratch with the latest health and safety procedures, this is the perfect course for you.

Identify, use, understand, and manage emotions in a positive way for staff and managers of all levels to relieve stress, communicate effectively, empathise with their team, overcome challenges, and defuse conflict on this Emotional Intelligence training course. Better understand yourself and your staff with increased self-awareness and reaction skills and assess and deal with others’ emotions more effectively.