Home > Communications Courses

Communications Courses

Filter by:

23 January

Customer Lead Generation & Management

12:30 - 16:30

Wherever possible, Sales Leads should be in a closed loop to allow marketing to measure the return on investment, to ensure that all leads are managed correctly and don’t fall between the cracks.

23 January

Powerful Telephone Techniques

09:30 - 12:30

Establish professionalism and confidence while removing the hesitation, misgivings, or fears that might be associated with selling or communicating over the telephone. This powerful telephone skills training course will turn your telephone into an appointment-making machine and will enable your first contact with clients to be far more successful.

24 January

Social Media Training: Creating Great Content

10:00 - 16:30

Social media training to grow your online network through promoting your brand, goods, and services to potential clients through engaging content for social media channels: Twitter, LinkedIn, and Facebook. Learn what content is best for your services and what content works best on each platform. This social media training course is packed with useful information to transform the way you interact online.

29 January

Successful Telesales Skills

13:30 - 16:30

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telesales skills training course. Make the most of your costly sales leads and enquiries by providing your team with telephone sales skills that build confidence and improve the customer experience of your organisation.

5 February

Assertiveness Training : Developing Assertiveness Skills

09:30 - 12:30

Assertiveness training to develop the confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings, or views in the workplace with this training course to develop assertiveness skills.

5 February

Difficult Conversations : Discussing What Matters Most

13:30 - 16:30

This half-day difficult conversations training will develop communication skills to turn difficult conversations into positive outcomes such as staff members taking responsibility for their areas for improvement, motivation, and implementation of agreed actions, and engaging well with their job and colleagues.

6 February

Communicate Effectively

09:30 - 12:30

Upskill communication and transform good staff and management to absolutely exceptional. Discover effective communication methods and sharpen your skills to eliminate misunderstandings and encourage a healthy successful work environment with this half-day communication skills course. Open the lines of communication and watch daily tasks and projects go by smoothly!

6 February

Body Language Communication Skills

13:30 - 16:30

Non-verbal communication skills course to pro-actively use for an advantage in fostering connections and better communication to clients and colleagues in the workplace and social settings. Whether conducting appraisals or selling to customers, we all subconsciously use & read body language, this nonverbal communication skills course has been created to enable delegates to “listen” to other people’s signals and make the most of our own nonverbal communication signals

13 February

Sending Smarter Business Emails

09:30 - 12:30

This business email writing course enables delegates to write more effective, professional emails & improve their overall communication to make sure that email recipients are clear on how to reply or act with etiquette & format. Avoid difficult to read or process business emails with essential best-practice business emails that get results.

13 February

How to Write Press Releases & Gain Media Coverage

13:30 - 16:30

Course on how to write press releases with the proper content and format with simple improvements to writing technique. Capture interest and ensure that the "good news" story about your organisation is picked up and run by media outlets resulting in a fast and inexpensive (free) mass promotion.