Communications Courses

Upskill communication and transform good staff and management to absolutely exceptional. Discover effective communication methods and sharpen your skills to eliminate misunderstandings and encourage a healthy successful work environment with this half-day communication skills course. Open the lines of communication and watch daily tasks and projects go by smoothly!

Non-verbal communication skills course to pro-actively use for an advantage in fostering connections and better communication to clients and colleagues in the workplace and social settings. Whether conducting appraisals or selling to customers, we all subconsciously use & read body language, this nonverbal communication skills course has been created to enable delegates to “listen” to other people’s signals and make the most of our own nonverbal communication signals

This business email writing course enables delegates to write more effective, professional emails & improve their overall communication to make sure that email recipients are clear on how to reply or act with etiquette & format. Avoid difficult to read or process business emails with essential best-practice business emails that get results.

Course on how to write press releases with the proper content and format with simple improvements to writing technique. Capture interest and ensure that the "good news" story about your organisation is picked up and run by media outlets resulting in a fast and inexpensive (free) mass promotion.

re you making the most of LinkedIn? It’s the preferred network for business professionals. This course will help you understand the platform and help you harness its potential. From personal profiles and pages to following hashtags and learning about the different types of posts. There’s more to LinkedIn than recruitment.

Customer service training course to enable delegates to think differently about reactions to different customers while providing a "selfish" approach to customer service which is good for everyone involved: the service staff, the manager, the company, and most importantly the customer. Revolutionize your customer service approach and take your customer service skills to a higher level of productivity and efficiency.

Negotiation skills training course to create value for your organisation or department through negotiation skills that secure the most optimal agreements for your company. Negotiating a "win-win" outcome for both sides is genuinely an art and both a valuable and powerful skill that business professionals and sales teams can learn on this technique-packed negotiation training course

Conflict management training course to meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this half-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring.

Managing a team can be hugely rewarding and satisfying however, new skills and knowledge will overcome some of the initial challenges. If you are new to management or have many years experience, this course will guide you through some of the challenges and opportunities you will face.

Presentation skills training to build a compelling, confident presentation or persuasive pitch to impact clients and colleagues whether one or one thousand - and get your point across even if you may not have time to fully prepare or feel uncomfortable presenting to colleagues or customers. Also included, will be a module to greatly improve pitching skills when you only have a short time to deliver a powerful pitch or presentation - this presentation training course will show you how to get it done right!