Head office | 01772 653 000

Fylde coast office | 01253 347 063

  • About
  • Contact
  • Member login
north west lancashire chamber
  • Join
  • Our services
  • Representing you
  • Chamber stories
  • Events
  • Training
    • Comprehensive Training Packages
    • CIPS and Procurement Training
  • News channel
Navigation Menu
North West Lancs Chamber of Commerce
close menu
  • Join
  • Our services
  • Representing you
  • Events
  • Training
  • News channel
  • About
  • Contact
Chamber Events

Home > Business Administration Courses > Page 3

Business Administration Courses

Filter by:

26 June

Exceptional Customer Service Skills

09:30 - 12:30

Customer service training course to enable delegates to think differently about reactions to different customers while providing a "selfish" approach to customer service which is good for everyone involved: the service staff, the manager, the company, and most importantly the customer. Revolutionize your customer service approach and take your customer service skills to a higher level of productivity and efficiency.
2 July

Difficult Conversations : Discussing What Matters Most

13:30 - 16:30

This half-day difficult conversations training will develop communication skills to turn difficult conversations into positive outcomes such as staff members taking responsibility of their areas for improvement, motivation and implementation of agreed actions, and engaging well with their job and colleagues.
8 July

Finance For Business: Beyond The Basics

13:30 - 16:30

Finance training courses to handle company finances properly and reliably. Know which costs are fixed or variable, how to calculate break-even, or control different types of costs, the principles of pricing and mark-ups, and an introduction to preparing a budget or forecast in this "next level" half-day finance training course.
8 July

Finance Fundamentals For Business

09:30 - 12:30

Learn foundational finance principles: how to analyse, review and understand financial statements including Balance Sheets, Profit & Loss Cash Flow, and how to identify important trends and ask appropriate questions of the finance team all in a single morning!
9 July

Emotional Intelligence for Business

09:30 - 12:30

Identify, use, understand, and manage emotions in positive way for staff and managers of all levels to relieve stress, communicate effectively, empathise with their team, overcome challenges, and defuse conflict on this Emotional Intelligence training course. Better understand yourself and your staff with increased self-awareness and reaction skills and assess and deal with others’ emotions more effectively.
16 July

Train The Trainer Course : Developing Staff

10:00 - 16:00

Train your team in policy, procedure, on-boarding, sales, management, or nearly any other skill/topic by taking this train the trainer course to identify training needs, develop learning objectives, and then designing and delivering a finished programme accordingly. This course provides essential skills needed to be an effective trainer or learning development specialist for your organisation.
10 September

Management Training

10:00 - 16:30

learn the fundamental management skills and how to apply them in your business by empowering and motivating your team members to facilitate effective communication, and building high-performance teams.
11 September

Mental Health Awareness

13:30 - 16:30

Gain an awareness of mental health conditions and learn powerful techniques for maintaining your own mental health while helping others in your workplace. Explore techniques in approaching difficult conversations along with professional and personal in-depth conversations in order to offer support on this half-day course to provide mental health awareness.
1 October

Time Management & Prioritisation Skills Course

10:00 - 16:00

Time management course to gain control of your busy work and social schedules adding productivity and establishing a work/life balance through important time related topics such as planning, setting goals, delegation and managing meetings among others.
8 October

Leadership Training

10:00 - 16:30

This leadership training course teaches you how to lead your team to greater success, will show you how to motivate and influence your team. Inspiring them to become high-performers within your business.

Posts navigation

Previous 1 2 3 4 Next

Live Chat

OUR PATRON MEMBERS

blackpool and the fylde college code galaxy logo fi real estate management fox group garratts lal_full_colour merlin ryan logo Studio LWD logo Sustainable Energy First Logo team leyland logo

Legals

  • Privacy Policy
  • Cookie Policy
  • Membership Commitment & Complaints Policy

Head Office

9-10 Eastway Business Village
Olivers Place, Fulwood, Preston
Lancashire, PR2 9WT

T: 01772 653 000

Fylde Coast Office

1 Lockheed Court
Amy Johnson Way, Blackpool
Lancashire, FY4 2RN

T: 01253 347 063

Follow us on

  • Follow NWL Chamber on Facebook
  • Follow NWL Chamber on X
  • Follow NWL Chamber on LinkedIn
  • Follow NWL Chamber on Instagram
British Chambers of Commerce Accredited
north west lancashire chamber

© 2024 North & Western Lancashire Chamber of Commerce

Registered in England, No: 145454

Designed in Freshfield

Build by Code Galaxy

We use cookies

By continuing to browse our site you accept the use of cookies. Click here for more information.

Got It